Practises
Process Management
Process management offers a variety of benefits ranging from improved efficiency and quality to adaptability to change and get better customer experience. By taking a structured approach to understanding, designing and improving processes, organizations can increase their competitiveness.
An organization that don’t know its business processes, certainly will face several challenges and risks in operations and strategic management.
Digital Transformation
It offers a series of important benefits for organizations such as operational efficiency, improvement of customer experience, access to new markets, data-based decision making, increased collaboration.
Among the technologies that are integrated into the organizational strategy and operation, we have Artificial Intelligence, Machine Learning, Internet of Things, Big Data and Analytics, Blockchain and Robotic Process Automation - RPA.
It is not only about adopting new technologies to integrate and improve processes, but also about changing the organizational mentality and operation. It contributes to the construction of more agile, competitive, and future-oriented organizations.
Project Management
It's crucial in every organization. Guides improvement in the use of time and resources, communication, quality, allowing operational efficiency, customer satisfaction and the achievement of strategic objectives.
It is important to ensure that the organization's initiatives are executed efficiently, within budget and with successful results.
Quality Management
It's essential for achieving and maintaining high standards of quality in products or services. It contributes to customer satisfaction and loyalty, competitive advantage, brand reputation, cost reduction, regulatory compliance, employee engagement, continous improvement.
Organizations that prioritize quality are better positioned to succeed in a competitive and dynamic business environment. ISO 9001 is the most used and certified international standard worldwide.
Risk Management
It’s essential and helps to identify, evaluate, and act on risks that may affect the long-term success of the organization, allowing the protection of assets and resources, improvement of decision making, sustainability, protection of reputation, and reduction of financial losses.
Lean
Lean Management is a philosophy that focuses on to seeks to create customer value while maximizing operational efficiency, elimination of waste and the optimization of processes to achieve greater quality. It originated in the Toyota Production System and has been adopted and adapted by various organizations in different sectors around the World, emerging for example, Lean for Government and Lean for Services.
It involves focus on customer value, continuous improvement process (Kaizen), Just-In-Time production, employee empowerment, continuous flow design among others.
An organization that applies it is oriented in achieve operational efficiency, quality improvement, cost reduction, better response to changes in market demand, customer satisfaction and a culture based on quality.
Knowledge Management
It provides a structured framework for organizations to set goals and build strategies, gives direction and focus, prioritize initiatives and investments, know how to act in sector context, allow build competitive advantage, helps stakeholder engagement. It provides a road map for success and helps build a foundation for sustainable growth and innovation.
Strategic Planning
It impacts in organization’s performance and ability to innovate, optimize resources, make informed decisions, develop talent and collaboration, adaptability, and competitiveness. It’s essential to maximize the value of an organization's intangible assets and compete in a dynamic business world.